Premier Care is a protection programme specifically designed to ensure that for 5 years the appearance of your furniture is not spoiled by events such as household spills and everyday accidents such as rips, tears or burns, enabling you to enjoy your purchase to the full. Premier Care is not a substitute for regular cleaning and maintenance but provides you with the peace of mind that the cost of repairs and stain removal are taken care of*
Our sales staff will be pleased to advice you on the correct care of your purchase.
What is covered ?
Option 1 includes
- Accidental Damage Cover (fabric & leather)
For rips, tears & burns*
- Stain Cover (fabric & leather)
For accidental household spills that result in a stain on fabric components*
- Structural Defects Cover (Fabric only)
For materials or workmanship following the expiry of the manufactures initial 12 months guarantee for an additional 4 years*
Option 2 includes
- Stain Cover (Fabric only)
For accidental household spills that result in a stain on fabric components*
*Subject to term & conditions
Caring for your furniture
The appearance and durability of your furniture will be extended by regular cleaning and maintenance. We recommend that your furniture should not be placed in direct sunlight or in areas where there is excessive dryness or humidity. Regular cleaning and vacuuming combined with the rotation and reversal of cushions will help to maintain the overall appearance and performance of your furniture. In the event of a spill blot with a clean dry cloth. Avoid the use of silicone polishes, detergents and abrasive cleaners as these may damage your furniture. We recommend that upholstered furniture should be professionally cleaned every 12 to 18 months.
For the full information on Premier Care please downlaod and view the following document :
Premier Care Important Information (PDF)